Shipping & Refunds
Shipping
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TIME FOR DELIVERY
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Typically it takes 3 – 4 working days to print the product as per the customer order and 1 – 2 working days for the delivery partner to pick up the product for dispatch.
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Domestic shipping Usually takes 7-10 Working days.
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International shipping takes 11-15 working days, in remote areas it may take up to a month.
International delivery times vary due to customs. As soon as the product is authenticated by custom department for an international delivery, you can track the shipment status through your login on our website.
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How much does shipping cost?
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Domestic shipping is flat Rs.1000/- for all the states unless situated in remote areas
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International shipping cost vary as per different geographical locations which which will calculated basis urgency and transport used, may vary from $50 to S100 USD
Refunds
CANCELLATION
Thanks for purchasing our products (or subscribing to our services) at [website] operated by himanshuhimz.com
We offer a full money-back guarantee for all purchases made on our website till the time the prints and frames have not gone into printing. You can cancel the order anytime with 48 hrs of purchase. If you are not satisfied with the service or product that you have purchased from us, you can get your money back no questions asked till the time the prints and frames have not gone into printing or 48 hrs whichever is earlier.
After the 2-day period you will no longer be eligible and won't be able to receive a refund.
If you have any additional questions or would like to request a refund, feel free to contact us.
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REFUND
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You can cancel an order until it has been packed by our printing and dispatch team through our Website, Email, or contact customer service via call. Any amount paid will be credited into the same payment mode using which the payment was made.
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HOW DO I CANCEL MY ORDER
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You need to write us an email at himanshuagarwal@yahoo.com or call us at 9818794449, in order to cancel the order.
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ONCE I CANCEL WHEN DO I GET THE FUNDS BACK?
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For payments made via Credit Card, Debit Card, Net Banking or Wallets you will receive a refund (including Shipping Charges, if any) into the source account within 7-10 business days from the time of order cancellation.
EXCHANGE POLICY
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To be eligible for an exchange, your item must be in the same condition that you received it. It must also be in the original packaging. For a domestic customer a flat fee of Rs.2000/- ( Rupees two thousand only ) will be charged to cover shipping cost. For an international delivery, the shipping and forex exchange cost will be deducted from the amount to be refunded. incase it is damaged or defective, we will need proof and will exchange it free of cost
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To complete your return, we require a receipt or proof of purchase.
REFUNDS ( IF APPLICABLE )
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Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.
If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within a certain amount of days.
LATE OR MISSING REFUNDS
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If you haven’t received a refund yet, first check your bank account again.
Then contact your credit card company, it may take some time before your refund is officially posted.
Next, contact your bank. There is often some processing time before a refund is posted.
If you’ve done all of this and you still have not received your refund yet, please contact us at himanshuagarwal@yahoo.com
SHIPPING
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To return your product, you should mail your product to: himanshuagarwal@yahoo.com
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1102 ATS Greens Village, Sector 93A, Noida, Uttar Pradesh, India
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You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund.
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Depending on where you live, the time it may take for your exchanged product to reach you may vary.
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You should consider using a trackable shipping service or purchasing shipping insurance. We don’t guarantee that we will receive your returned item.
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